Support Portal
Article ID42
Created On11/7/2011
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auto renew

The "subscription" or auto renew  simply keeps your updates and support going past the initial one year free period and is strictly voluntary.

To opt out of the auto-renew during purchase

click on - learn more
Then check the opt out box

To opt out of the auto renew after purchase:

Go to the webpage below and enter the necessary information to access the order page.

Information needed:

The email address used to place the order
Last 5 digits of the cred card used
Or the Order ID